For a person to have an appointee they must be 'unable to act'. Unable to act is not defined in regulations but could mean that the person is unable to manage their own affairs relating to benefits because of physical or mental capacity. Incapacity does not have to be permanent, providing that the person is unable to manage for the period they have an appointee. Incapacity does not cover a claimant who is unwilling to claim a benefit or who is ignorant of their right to do so. An appointee is able to claim and spend the individual's benefit on their behalf. A form BF56 needs to be completed.
Appointees must be suitable to do the duties required of them. A suitable appointee is one that is acceptable to the claimant, capable of managing the claimant's affairs in the interests of the claimant, is sufficiently close to the claimant to have a knowledge of their circumstances and fully aware of their responsibilities as appointee. Usually close members of the claimant's family would be the most suitable people to act as appointee but equally a close family friend could be an appointee. There should be no potential for a conflict of interest - for example, it might not be appropriate for a claimant's landlord to be appointee (apart from in exceptional circumstances if no other appointee is available).
Outside of these relationships the local authority, solicitor or manager of a home can be an appointee. However it must be considered whether managers and staff of care homes may have a conflict of interest and should only be appointed as a last resort. Residential and nursing home providers should be aware of the CQC directives on interventions in such cases.
Individuals are not paid for taking on this role. An appointee must only spend any benefits received on the individual's own costs and the benefits must be applied in the individuals best interests. Appointees should keep records and receipts of all money spent.
The extent of the appointee's power is to deal with the individual's benefits or pension. They do not have authority to make other decisions. Appointees should not control the individual's behaviour, contact with others or choice.